Support

Success Starts Here

Ignite Technologies is committed to offering support that delights our customers, no matter how big or small they are and no matter what Ignite product they are using. Specific support services vary by product, but the quality, regimented process and customer focus are consistent throughout.

For those customers looking to get the most mileage out of their solutions, we recommend Ignite’s Platinum Support. This level of preventive, personal and “always on” support offers concierge-level service, combined with product support that other companies only offer through more expensive professional services.

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Program Overview

Come see how we’ve created enhanced service packages that enable you to maximize the value you get from your Ignite solution. Support offerings vary based on your Ignite product family and we have all of the details to help you choose the program that best fits your needs.

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Platinum

Platinum Support is designed for customers who are looking for the greatest value in their support program. From our dedicated Platinum hotline, to managed or assisted upgrades, you'll want to read on and learn how to experience the highest level of VIP treatment.

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